Getting started
By Dan Castiel 5 articles
Navigate the Humind workspaceLearn where configuration, conversations, customers, analytics, Helpdesk, deployment, and company settings live.Configure and test your first AgentUse a source-first setup sequence, test realistic scenarios, and create a clear launch decision for the team.Understand Save, Sync, Publish, and DeployLearn what each delivery action changes so you know when work is drafted, synchronized, published, or live on a customer channel.Choose the right place for content or behaviorDecide whether a requirement belongs in Knowledge, the catalog, Agent guidance, a tool, the interface, or the Helpdesk.Complete your first launch checklistUse a practical prelaunch checklist for Agent content, product data, support, deployment, permissions, and customer testing.